openinnovation.me allows brands to give cash rewards to end users of their products for their innovation suggestions. Here are 5 ways brands can use openinnovation.me:
1 More competitive feedback
All brands want to get feedback, but most brands do not want to pay for it. Brands that start rewarding user feedback with cash will have an advantage, and will get the best feedback.
2 Unique innovation approach
No designer can actually imagine how it feels to use a product over and over again. Safety, ergonomy, real environment, integrations, new uses are few product aspects which are best understood by product users. Brands that collect this feedback will have more competitive products.
3 Positive way to offer customer support
Customer support is based on negative experiences because users are motivated only by frustration. With openinnovation.me users are motivated to be creative and innovative. This is a positive relationship which prevents negative experiences.
4 Accelerated training
Winning innovation proves that the user understood the product very well. Adding a winning innovation requires substantial experience and understanding of the product, and is a great way to motivate training. It can be used as part of training or as an independent motivator.
5 Two way customer relationship
Customer relationships are moving towards two-way exchanges more and more. openinnovation.me ads a new channel to the customer relationship which is beneficial for both brands and customers. It is better at building loyalty than discounts, gifts, free trials.
To start using openinnovation.me for your brand email Andrea at andrea@openinnovation.me.
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