Fiam proves that the best openinnovation.me projects are grown over many years with a strong focus on client relationships.
Since 2022 Fiam has used openinnovation.me to receive innovations from 494 operators from 4 major clients.
Fiam’s openinnovation.me journey
Fiam, an Italian designer and manufacturer of semi-automation tools, has embraced openinnovation.me to gather ergonomic, safety, and maintenance suggestions directly from end-users. This process has continuously improved their products and also the relationship with their clients.
3 years of open innovation at Fiam
Over the 3 years Fiam has been constantly growing their openinnovation.me project, collaborating with their 4 major clients. This has led to a steady flow of new innovations, with several being successfully implemented in next product improvements.
• Fiam clients who participated: Came, Xylem, Socomec, Videndum
• Operators who participated: 494
• Rewarded innovations: 11
Fiam’s CEO rated openinnovation.me 10 / 10 for client relationship
Fiam’s CEO, Nicola Bacchetta, rated the importance of the openinnovation.me Fiam project a perfect 10/10 for client relationship. This highlights the importance of openinnovation.me for fostering long lasting relationships with clients and also their employees – end-users.
Conclusion
Fiam case study proves that openinnovation.me is best used for gradually growing long term projects and not only for innovation but also for building client relationships based on trust and common innovation goals.
To use openinnovation.me or OPEN OS for your company email Andrea at andrea@opeinnovation.me.
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